Sep 3, 20207 min readScope an innovation project from the customer’s perspective – The Jobs-to-be-done hierarchy 2.0The challenge A team of young intrapreneurs sits down around a table. Their task is to come up with new mobility services and products....
Jan 16, 20195 min readRecruiting for qualitative explorationRecruiting for qualitative Jobs-to-be-done (JTBD) exploration isn’t as easy as you might think. Based on the example to “find people for...
May 9, 20185 min readThe Jobs-to-be-done HierarchyJobs-to-be-done (JTBD) is a great concept helping to create innovation strategies, new products and value propositions which people find...
May 6, 20181 min readGeschäftsmodell-Innovationen© University of St.Gallen (HSG) Text by Prof. Dr. Oliver Gassmann, Production: http://www.zense.ch Academic Director: Prof. Dr. Thomas...